Panoptica Review Privacy Policy

Privacy policy for the Panoptica Portal website, Panoptica HoloLens app and mobile companion apps.

Consent to Use and Transfer Personal Data

Please note that if you submit any personal data through the Panoptica websites, you will send it to VizworX Inc., located in Alberta, Canada.  We will collect, process and transfer your personal data in accordance with this Data Privacy Statement but possibly not in accordance with the laws of the jurisdiction in which you reside.  By submitting your personal data through a Panoptica website or application you consent to VizworX’s collection, use, storage and transfer of your personal data to our company databases and other repositories, wherever located, for the purposes for which it is submitted and in accordance with the policies set forth in this Privacy Statement.

Types of Data Collected Online

You can browse our website without entering any personal information. Only general, non-personally identifiable information that VizworX logs from all site visits, such as Internet service provider, operating system/browser type, and pages accessed, will be collected in those instances. This means that a user’s session will be tracked, but the user will not be individually identified.

There are times, however, when we may need information from you.

  1. Access or register as a user of Panoptica products
  2. Make requests for materials, customer and other services, and product support, repairs and upgrades
  3. Subscribe to newsletters and online services

At such times you may be asked to provide contact and billing information (e.g., your name, address, telephone number, email address, credit card number and expiration date), as well as information about the product or service purchased (e.g., product I.D., serial number, customer number, product version). Demographic or other personal information may also be requested, however, volunteering such information is optional. By providing the information to VizworX you consent to our transfer of this information to our company databases and other repositories, wherever located.

Use of Data

VizworX uses personal information collected on its websites for the purposes for which it is requested or as necessary or permissible under applicable law (e.g., in some jurisdictions we may have to keep invoices under tax laws).  We also may use the information you provide to notify you later about new developments with respect to the products and services you have purchased or to inform you about new products, special offers and services offered by VizworX, its subsidiaries and affiliates (“VizworX Companies”) or its business partners.  It is important to note that you may opt out of receiving further information from VizworX, as discussed in detail below. We use non-personal information to analyze sales trend data as it relates to geography, time and demographics.

In connection with a job application or inquiry advertised on a VizworX Website, you may provide us with information about yourself, such as a resume or curriculum vitae.  We may use this information throughout VizworX and the VizworX Companies for the purpose of employment consideration or your inquiry.  Except where you tell us not to, we will keep the information for future consideration.

Specific uses of personal information that vary from this Privacy Policy (if any) may be found in the Terms of Use or Terms of Service or privacy policies applicable to a particular service, contest or promotion. To the extent that you are notified of potential uses of your personal information that are different from those described in this Privacy Policy during your service agreement with us or enrollment in a particular contest or promotion, the uses of information set forth in that agreement, contest or promotion will supersede this Privacy Policy. Please review carefully the Terms of Use, Terms of Service and privacy policies applicable to the service(s) that you have purchased or the contests or promotions for which you sign-up or in which you participate. 

Links

Please note that our websites contain links to other sites. When you access a third party’s website, even one that may contain the VizworX logo or Panoptica logo and content regarding VizworX’s products and services, please understand that the website is independent of VizworX. We do not control the privacy policies of any third party sites. If you click-through a banner ad or link to a third party site and submit your information, you will be subject to the privacy policies of those third parties. We assume no responsibility or liability for any third party policies or the actions of third parties. A link to a third-party website is not an endorsement.

External Service Providers

Microsoft Azure – Azure is used to store users' model data. Accessed by our applications, to enable users to download and view models within the application. Link: https://azure.microsoft.com/

Google Analytics - Google Analytics is a website statistics service that VizworX uses to track our site activity including traffic sources, visitors’ information, their activity and sales. This helps us in understanding our audience and improving the customer experience on our sites. Link:  https://analytics.google.com/

With Whom We Share Information

In the ordinary course of business VizworX will not sell, trade or rent your individual identifying information to others absent your consent to do so. VizworX may share the personal data you provide online with VizworX Companies and as described below:

  1. Affiliated Companies and Business Partners. We work together with affiliated companies and business partners who are acting on our behalf for the uses described above. For example, an external service provider listed below may host or operate an online VizworX service, or process credit card transactions. When an affiliated company or one of our business partners is involved in a transaction with you, we may share personal identifying information related to this transaction.
  2. Agents. We use agents to act on our behalf. For example, agents may fulfill orders, provide support, or organize sweepstakes. Agents are only given access to the information necessary to perform their functions and VizworX requires that its agents keep confidential any personal identifying information disclosed to them.
  3. Mergers and Reorganizations. In the event of a corporate reorganization, such as a merger, acquisition or sale or transfer of assets by VizworX outside the normal course of business, customer information may be transferred to third parties.
  4. Other Situations. Finally, VizworX may release personal identifying information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of our user agreements (e.g., VizworX website Terms of Use), or (iii) to protect the rights, property or safety of VizworX, our website users, or others.

Cookies and Options for Controlling Use of Your Personal Information

Cookies are small pieces of information stored through your browser on your computer’s hard drive. The Panoptica Portal uses cookies, sent by VizworX or its third-party agents, to better serve you when you return to the site. If you prefer not to receive cookies you have the option of setting your browser to warn you before accepting cookies or to reject them altogether. If you do so, however, some areas of some sites may not function properly.

You should be aware that if you voluntarily disclose personal information online in a public area, such information can be collected and used by others. We do not control the actions of our visitors and registered users. If you disclose personal information in a review, bulletin board or any other publicly accessible portion of a Panoptica website, you do so at your own risk and you understand that your submitted information may be collected and used by others to send you unsolicited messages or advertisements, or for other purposes. Please remember that protection of your privacy begins with you. You are solely responsible for maintaining the secrecy of any password you use, and you should always be careful and responsible whenever disclosing information online. Although we will use commercially reasonable efforts to safeguard the privacy of your personal information, transmissions made by means of the Internet cannot be made absolutely secure. VizworX assumes no liability for the disclosure of data due to errors in transmission or actions of unauthorized third parties. VizworX cannot ensure or warrant the security of any information you transmit to us or from our services.

How You Can Access or Correct Your Information

You can access or ask for corrections of your personally identifiable information that we collect and maintain in retrievable form by following this procedure:

Contact VizworX’s Privacy Program Manager at support@vizworx.com for general requests by sending a detailed message explaining your request. Please include:

  • Full contact information (your name, street address, e-mail address, telephone number)
  • Details of the request (e.g. change of e-mail address, unsubscribe from a newsletter, review of personal information, etc.). Please be very specific about the concerns that led to your request.

To protect your privacy and security, we will take reasonable steps to verify your identity before granting access to information or making corrections.

We do not place frequency or fee limits on your ability to access your information, however, we reserve the right to decline unreasonable requests for information access and correction. If this right is exercised, we will inform you about the reasons for which your request is declined and explain to you a dispute resolution process should you wish to use it.

If the information to which access is requested is not maintained in retrievable form, we will explain why access cannot be provided and how this type of information is collected and used.

If the information to which access is requested is maintained in retrievable form, we will respond to your request within ten working days. Access to the information will be provided in the form of disclosure and will not involve your direct access to our data repositories, online or offline.

Updates

This privacy policy was last updated on April 27, 2020. Our privacy policy may change from time to time. If we make any material changes to our policies, we will place a prominent notice on our website or application. If the change materially affects registered users, we will send a notice to you by email, push notification or text.

Contact Us

If you have additional questions, or require additional information, feel free to contact us at: support@vizworx.com.

Contact Us