Need personalized support? Our team is here to help. To submit a service ticket, please email firstname.lastname@example.org or call us at 1 (844) 936-2503during business hours. For a list of our frequently asked questions, please see below.
Press the button on the back right side to power on. The Windows logo will appear on your screen.
To power off, hold the button for 5 seconds until the screen displays “Goodbye.”
Open the Windows menu using the Bloom (HoloLens 1) or Start (HoloLens 2) gesture.
Select the tile that says No Internet.
Select your network, then select Connect. When prompted for a network password type it and then select Next to join your network.
First, connect your HoloLens to wifi through the Windows Menu. Find the Panoptica Review app on the Microsoft Store by scanning the QR code below. If you are unable to scan the QR code, open Microsoft Edge on your HoloLens and type in the following address: ms-windows-store://pdp/?productid=9PBQHXTKR63K.
For IOS users, click here to install the Panoptica companion.
For Android users, search for “Vizworx Panoptica Review” or click here to install the Panoptica companion..
Hold out your hand with your palm facing you. You’ll see a Start icon appear over your inner wrist. Tap this icon using your other hand. The Start menu will open where you are looking.
Both brightness buttons are located on the left side of the HoloLens 1 and 2.
The HoloLens understands several gestures.
To select an object, try using an air tap. Use a hand ray from your palm to target the item. You don't need to raise your entire arm, you can keep your elbow low and comfortable. Point your index finger straight up toward the ceiling. To perform the air tap gesture, pinch your thumb and index finger together and then quickly release them.
If you are using a HoloLens 2, you can also use a poke gesture to select.
For help with setting up a model review, please visit the Panoptica Guide page at panoptica.io/guide.
Adjusting the auto-lock on your companion can help with connection issues. Be sure to stay in the app (and avoid switching to email, social media, etc.) to avoid dropping your connection.
Service Level Agreement
To review Panoptica's service level agreement, click here.